FAQs

Answers to questions can be found using your browsers search function.

Q: “How do I know exactly what color my parts will be?”
A: “Most blasters are set up with a Primary and Secondary color scheme. The color schemes typically follow the color patterns in the product photos and can often be found in the product extended description. Filament brand name and color are shown in the drop down menu and can then be used to search online, compare to other items printed in the same color, or browsed in our product gallery”

Q: “How can I know the lead time on a certain item?”
A: “Our lead times vary from a few days to several weeks. The time required depends first on the complexity and amount of customization of an order and a product’s inventory status. For in-stock, ready-to-ship items such as springs, darts, magazines, and select hardware, orders are usually shipped same or next day. For more custom orders such as built-to-order blasters, lead time is typically 3-4 days. Non-in-stock items and extremely customized orders such as orders with several CNC’d or machined items can take up to 3 weeks. You can always contact us with any questions and we’ll try to get back to you within 24 hours.”

Q: “Do you offer custom print or modification services?”
A: “Yes, we can print items not listed on our site and we do offer custom mods and builds however lead time on custom orders will be longer than a standard order. We keep updated on the latest Nerf news and are pretty aware of what’s out there. Contact us if you have a special request and we’ll see what we can do.”

Q: “Will I receive tracking information with my order?”
A: “Yes. Most shipping services offer tracking and when an order is ready to be shipped, a shipping confirmation email with tracking information will be sent to the email address provided at checkout. Once an order has been dispatched, it is entirely in the hands of the shipping service. Sometimes it takes a day or two for the tracking information to be updated by the shipping service and tracking for international orders by some providers may be unreliable, but we do our best to suggest the best shipping options to our customers. For international orders, we recommend using FedEx as they tend to have the most reliable service.”

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